TERMS AND CONDITIONS OF USE

GENERALITIES AND ACCEPTANCE 1.1. The following are the Terms and Conditions of Use (“Terms and Conditions of Use”) that apply to the use of the website www.almagourmet.com.ar (“the Site”) owned by Alma Gourmet USA, hereinafter referred to as “ALMA GOURMET,” by any natural or legal person who accesses and/or uses the Site (“User” or “Users” interchangeably) for any reason. Acceptance of these Terms and Conditions of Use constitutes a valid and enforceable contract, which shall remain in effect until terminated under the conditions established herein. The Privacy Policy, hereinafter referred to as the “Privacy Policy,” available at https://www.almagourmetusa.com, is an integral part of these Terms and Conditions of Use. If the User interacts with or uses the Site in any way or creates a User Account, it shall be deemed that the User has fully and unreservedly accepted these Terms and Conditions of Use and the Privacy Policy, which are mandatory and binding for all Users. Consequently, the User undertakes to comply with all provisions contained in these Terms and Conditions of Use, under applicable laws, rules, regulations, and applicable regulations for the use of the Site, as well as to respect and comply with all additional conditions informed by ALMA GOURMET or specified on the Site. IF THE USER DOES NOT ACCEPT THE TERMS AND CONDITIONS OF USE, THEY MUST REFRAIN FROM ACCESSING AND/OR USING THE SITE IN ANY WAY. 1.2. Effectiveness These Terms and Conditions of Use shall come into effect from the moment the User accesses and/or uses the Site, in accordance with the provisions herein, and shall remain in effect with all updates made thereto throughout the duration of the relationship between the User and ALMA GOURMET. 1.3. Modifications ALMA GOURMET reserves the right, at its sole discretion and at any time, to modify or replace any of these Terms and Conditions of Use by making them public on the Site. The User’s continued use of the Site after the publication of any changes to these Terms and Conditions of Use constitutes an express and unconditional acceptance by the User of such modifications. Therefore, the User agrees to review these Terms and Conditions of Use whenever they use the Site in any possible way. 1.4. Capacity The use of the Site may only be made by individuals who have the legal capacity to enter into contracts, as established by current legislation. Individuals who do not have such capacity may not use the Site. If a natural person uses the Site on behalf of a legal entity, said natural person, acting on behalf of such entity, declares through such act that they are authorized to exercise the legal representation of said legal entity and therefore to bind it in accordance with the terms of these Terms and Conditions of Use. USE OF THE SITE 2.1. Use of the Site and Scope of Service The Site is available to Users for virtual access to products offered exclusively on www.almagourmet.com.ar. The User agrees to use the Site in accordance with the law, these Terms and Conditions of Use, as well as with generally accepted morals and good customs, applicable laws, and public order. The User agrees to refrain from using the Site for illegal purposes or effects, contrary to the provisions of these Terms and Conditions of Use, harmful to the rights and interests of third parties, or in any way that may damage, disable, overload, or impair the Site or prevent its normal use by other Users. 2.2. User Account In order to make purchases of products offered through the Site, the User must create an account on the Site. To do so, they must register and obtain a personal User account (“User Account”), providing their full name (first and last name) and email address, and creating a password for this User Account. If the User completes the registration form using their Facebook or Google account, this information will be provided by the mentioned companies, and no password will be required. ALMA GOURMET may request additional information from the User when completing a purchase, such as their ID and delivery details. It is the sole responsibility of the User to inform ALMA GOURMET of any changes and/or updates to the personal data provided to create the User Account, and the User shall be solely responsible for any expenses, damages, and/or losses caused by the failure to comply with this obligation, to the detriment of ALMA GOURMET. The User undertakes not to disclose or share their password or allow unauthorized third parties access to their User Account. The User agrees not to create more than one User Account. The User declares that all information provided to ALMA GOURMET to create and maintain their User Account is authentic, complete, accurate, and up-to-date, and that they have not impersonated the identity of third parties. Failure to comply with this obligation constitutes a violation of these Terms and Conditions of Use. The User shall be solely responsible for maintaining the confidentiality of their password and shall be solely responsible for all activity carried out from their User Account. The User shall inform ALMA GOURMET immediately in the event of any unauthorized use or breach of their User Account. ALMA GOURMET reserves the right to cancel or suspend the User Account in the event of a User’s violation of any of the clauses of these Terms and Conditions of Use, without the need for prior notification to the User. 2.3. Purchases through the Site The User may browse the Site to find products they wish to purchase without having a User Account. Once the product is selected, they can add it to the shopping cart by selecting the “Buy” option. The User can view the selected items in their shopping cart, which may include items selected at that moment or previously. The User can modify the quantity or remove items as desired, as well as complete the purchase at that time or continue shopping through the Site. The User should note that the Site may limit the number of products added to a shopping cart by establishing maximum limits based on quantity, volume, weight, or price. If the User is not registered once the product selection is completed, they can make the purchase by entering their email address at that time. 2.3.1. Product Listings: The User should note that the images included on the Site are for illustrative purposes only, and the technical specifications and descriptions are as accurate as possible but are subject to changes due to unintentional errors or inaccuracies, without prior notice. The technical characteristics of the purchased products may also vary. 2.3.2. Purchase Confirmation: The sale of any products published on the Site is subject to product availability, User identity verification, and correct processing of the credit or debit card payment or values transferred by other means allowed by the Site. Any purchase made by the User implies express acceptance of these Terms and Conditions of Use. Please note that due to technical reasons and Site updates, a product may be shown as available and allow the purchase, but it may later be canceled by ALMA GOURMET due to lack of stock. In such cases, the User will be notified via the provided email address. 2.3.3. Product Prices: The prices on the Site and any financing plans that may or may not be available for the offered products are valid exclusively for purchases made through the Site. ALMA GOURMET is not responsible for refunds to be issued by credit or debit card issuing banks regarding promotions carried out by them and not by ALMA GOURMET on their Site. The issuing banks are solely responsible for effectively refunding the corresponding amounts in a timely manner. 2.3.4. Checkout: After completing the purchase, the User must enter the personal information requested by the Site for billing purposes, which must match the cardholder’s information used for the transaction. If necessary, ALMA GOURMET may contact the User by phone to verify the information. The User can then choose from the available delivery methods at the time of purchase on the Site. Please note that the shipping methods and costs will depend on the quantity of products purchased by the User and the delivery location. The delivery costs will be added to the same invoice as the purchased product(s). 2.3.5. Invoicing: The User can also select the option to request an invoice (Factura A), for which the Site will request specific information regarding the recipient of the invoice. The User should be aware that additional documentation required by ALMA GOURMET may be requested to issue the corresponding invoice. Once the purchased products have been delivered, and after verifying the required documentation submitted by the User, ALMA GOURMET will send the requested invoice. 2.3.6. Home Delivery: For home delivery, the User must enter their postal code and the delivery address for the selected product(s). The Site will display the delivery cost for the specified postal code and provide an estimated delivery time. Deliveries will be made from Monday to Friday, from 10:00 am to 5:00 pm. Deliveries will not be made on Sundays and public holidays, so the provided deadlines should only consider business days. For security reasons, a data validation will be performed. The delivery date will start from the result of this validation. Also, at the time of delivery, the person receiving the product will be asked for identification (ID), which must match the User who made the purchase. For security purposes, the person delivering the purchased product may take a photograph of the recipient’s ID. Additionally, the recipient must sign the receipt with their full name and identification document. 2.3.7. Payment Methods: Before completing the purchase, the User can select one of the payment methods offered by the Site. The card details entered must match the buyer’s information for the product(s) to be paid. By selecting the “Complete Purchase” option, the User expressly accepts the purchased products, their prices, the selected delivery method, the corresponding shipping cost, and all these Terms and Conditions of Use in their entirety. 2.3.8. Accepted Payment Methods: As provided by Resolution 449/2020 of the Secretariat of Domestic Commerce, the accepted payment methods for transactions resulting from the use of this Site are detailed therein. The Site provides the enabled payment methods prior to the User making the purchase. 2.4. ACCEPTANCE OF ORDERS 2.4.1. Placing and Confirming Orders: Once an order for a product is placed through the Site, the User will receive an email as proof that the operation is being processed. Orders for confirmed products will generate a receipt that will be sent to the email address provided during registration, serving as proof of the purchase, including details of the purchase and contact information for any subsequent inquiries or concerns. ALMA GOURMET informs the User that, once a purchase of a product is made through the Site, it may not be possible to fulfill the order due to various circumstances. Therefore, ALMA GOURMET may unilaterally cancel or partially cancel such purchase, even after the User has received the confirmation receipt mentioned in the preceding paragraph, without generating any right to compensation or claim of any kind on the part of the User. This cancellation or annulment, which will be notified to the User by email, may be due to product unavailability, lack of authorization for the transaction by the credit or debit card issuing entity, inability to verify the User’s identity or any of their personal data, errors or inaccuracies in the price or technical descriptions of the purchased product, suspicion of illicit activity, among other issues and precautions that ALMA GOURMET may take to cancel the order. 2.4.2. Exchanges and Returns: Product returns will only be accepted within ten (10) days of receipt. Product exchanges due to aesthetic damage will only be accepted within 48 hours of receipt, upon claim. To initiate a return or exchange, the product must be in perfect condition, with original accessories and packaging. In all cases, the purchase invoice (in physical or digital form) and the delivery receipt must be retained. Changes and/or returns must be requested by phone at 786-479-4231, as indicated in the purchase confirmation email, where the User will be provided with information and the most convenient solution for their satisfaction. The User is entitled to revoke the acceptance of the offer made within a period of ten (10) consecutive days from the product’s delivery or the conclusion of the contract, whichever occurs last, in accordance with the current regulations. 2.4.3. Prohibited Actions The User may not: a) Use the Site to engage in acts contrary to the law, morals, public order, or these Terms and Conditions of Use; b) Introduce or disseminate in the Site or in the network any data programs (viruses and harmful software) that may cause damage to the computer systems of the Site or the access provider, their providers, or third-party Internet users; c) Use the Site for illegal activities or activities constituting crimes that infringe on the rights of third parties and/or violate regulations on intellectual property or any other applicable legal provisions; d) Transmit, introduce, disseminate, and/or make available to third parties any type of material and information (contained data, messages, drawings, sound and image files, photographs, software, etc.) that are contrary to the law, morals, public order, and these Terms and Conditions of Use. In the event that the User does not comply with the provisions of this clause, ALMA GOURMET reserves the right to initiate legal actions to which it is entitled. LEGAL NOTICES 3.1. Third-Party Sites The Site may be accessed from or contain links to third-party websites, but this does not imply that they are owned or operated by ALMA GOURMET, nor does it imply any relationship with them. Since ALMA GOURMET has no control over such sites, it will not be responsible for their contents, products, and/or services provided, nor for any damages or losses incurred by Users as a result of their use. Accessing the Site through third-party sites or the presence of links to other websites or references to names, brands, links, or services of third parties does not imply that they have been monitored, recommended, reviewed, or approved by ALMA GOURMET, nor does it indicate any relationship with the owners of such sites or brands. Therefore, the use of these sites by Users will be at their sole responsibility. The User acknowledges that ALMA GOURMET has no obligation to accept discounts, coupons, vouchers, or any other incentives that the User may have obtained or acquired from third parties outside the Website. 3.2. Site Contents The contents of the Site made available to the User, such as text, graphics, images, logos, and any other material, are protected by intellectual property legislation and are the exclusive property of ALMA GOURMET, its providers, or other third parties. Their use and/or reproduction without the express authorization of ALMA GOURMET is strictly prohibited. 3.3. Termination The User agrees that ALMA GOURMET, at its sole discretion, may terminate, suspend, cancel, or interrupt the User’s ability to use the Site or the User’s registered account at any time and without prior notice or expression of any reasons. This will not generate any right to indemnification, claim of any nature based on the termination of the agreement, or liability on the part of ALMA GOURMET. If the User wishes to cancel their User account, they must follow the procedure provided by ALMA GOURMET for this purpose. In any case, once these Terms and Conditions of Use are terminated for any reason, the Parties must comply with any pending obligations that may remain at the time of termination. 3.4. Indemnity The Site can only be used for lawful purposes, and the User is solely responsible for its use. The User expressly agrees to indemnify ALMA GOURMET against any claims, whether extrajudicial, administrative, or judicial, from third parties related to the improper use of the Site or in contravention or violation of any provisions of these Terms and Conditions of Use. The User is aware and agrees that the lack of measures and/or actions taken by ALMA GOURMET regarding a User’s non-compliance or violation of these Terms and Conditions of Use cannot be interpreted as an acceptance and/or waiver of rights and actions that may correspond to ALMA GOURMET for such non-compliance or violation. 3.5. Entire Agreement The titles used in these Terms and Conditions of Use are for reference purposes only and in no way define or limit the scope of the provision they refer to. If any part of these Terms and Conditions of Use is declared invalid by any authority, the remaining parts will remain fully valid and effective. Whenever possible, ALMA GOURMET reserves the right to integrate and interpret the parts not declared invalid by that authority. 3.6. Jurisdiction and Applicable Law These Terms and Conditions of Use are governed by the current legislation of the Argentine Republic, and the Parties submit to the jurisdiction of the National Ordinary Courts of the City of San Luís, Province of San Luís, waiving any other jurisdiction that may correspond to them.